Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at St Anne's Dental Practice. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to St Anne's Dental Practice for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01273 473189 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at St Anne's Dental Practice.

Patient Reviews

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Patient reviews

864 Reviews

5.0

3rd July 2026

I felt safe, well-cared -for and relaxed throughout. Attention was paid to my (minor) worries and comfort at all times.

27th June 2026

The hygienist listened to me abut my concerns and gave me really good advice

26th June 2026

The receptionist resolved an issue that I created using two email addresses. She managed to resolve this effectively and was very polite. The hygienist was great. The treatment was comfortable and she communicated the details about the treatment options.

24th June 2026

Highly professional dentist and hygenist

22nd June 2026

The dentist listened carefully to a major change in my health since previous appointment and adjusted treatment and timings accordingly

17th June 2026

Whole team is extremely helpful and friendly. I was not rushed and felt heard throughout the process

11th June 2026

Adam is a great dentist and shows real interest in those visiting. Other people I know say the same.

11th June 2026

Pleasant dentist. At no time did I feel hurried. Dentist seemed ready to engage with me. Every the dentist was to hand, no having to search for it.

7th June 2026

Clear explanations when examined. Seen on time. Helpful & welcoming receptionists.

3rd June 2026

Everyone I've encountered who works at St. Annes - the Receptionist, hygienist, dentist, and dental assistant - are welcoming, friendly, responsive, and highly capable.

2nd June 2026

Hygienist was very good, super helpful gave me tips on orthodontics care I hadn't heard before.

28th May 2026

Friendly, experienced and professional staff. Always feel so welcome, comfortable and confident in their hands.

21st May 2026

Have been with the Practice for many years and it has always given very good service to my wife and myself.

21st May 2026

Made to feel welcome and relaxed. My thanks to both Adam and the hygienist (whose name I can't remember, I'm sorry)

16th May 2026

Sunita Sahota was excellent. She identified the likely reason for my plaque deposits and removed them in preparation for my visit to the hygienist in a few weeks time. She also praised the dental work of my previous dentist who is based in Eastbourne. Sunita and her nurse (sorry I missed her name) were both attentive and highly professional. Another bonus is that St Anne's is a five minute walk from my home!

15th May 2026

Friendly professional service. Treated like a friend rather than a patient. Always welcomed and feel valued.

15th May 2026

Everyone very friendly, quick and efficient but not rushed.

14th May 2026

Very detailed descriptions given by the hygienist of the work she was carrying out, and thorough checks on my own dental care approach with positive suggestions. She also highlighted a potential issue requiring ongoing care not previously mentioned.

8th May 2026

Everyone in the practice is very helpful, polite and it is really a pleasure to visit.Anna is a great hygienist!

8th May 2026

The whole team have been friendly, efficient and informed me of all options. They also carried out the work to what has appeared a high standard.

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